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Refunds

Refund policy.

If it isn't right for you, you can have your money back.

Last updated 8 November 2026

14 days, no questions asked. Ask for a refund within 14 days of buying and you'll get the full amount back.

How to ask for a refund

  • Email hello@inversesquare.app or use the contact form, with the email address you bought with and your order number from the receipt.
  • You can also reply to your Lemon Squeezy receipt, or use the "Manage order" link in it.

We'll reply within two working days. The refund goes back to the card or account you paid with through Lemon Squeezy, and usually shows up within 5 to 10 working days, depending on your bank.

After 14 days

If the software doesn't work as described, or a problem we can't fix stops you using it, get in touch at any time and we'll put it right or refund you. Your statutory rights as a consumer are not affected.

What happens to your licence

When a refund is made, the licence key for that order is switched off, so the software stops working on your computers.

Upgrades and bundles

Paid upgrades and bundles are covered in the same way: 14 days from the date you bought them.